Tuesday, 8 November 2011
Tuesday, 25 October 2011
Growing your business the easy way
How one business has grown since working with their Virtual Assistant
Dont you want your business to grow too? Contact us now to find out how we can help? http://www.c2admin.com.au/
A wonderful business with a fantastic idea needed help to achieve their dream. They are based on the Gold Coast and were operating out of the Gold Coast, Brisbane in Queensland, Byron Bay in NSW and wanted to expand into Melbourne, so sought the assistance of a Virtual Assistant based there.
Although never meeting the VA in person, the Queensland based business has been able to grow their business significantly over the twelve months since engaging the VA. They could never have done it alone.
Although never meeting the VA in person, the Queensland based business has been able to grow their business significantly over the twelve months since engaging the VA. They could never have done it alone.
Thanks to the help and support of their VA, this business is now operating in Sydney, Canberra, the Sunshine Coast and in the next two weeks will be starting up in Tasmania.
Dont you want your business to grow too? Contact us now to find out how we can help? http://www.c2admin.com.au/
Monday, 10 October 2011
October is birthday month
Happy Birthday to us... C Squared Virtual Admin Services is having its first birthday.
How do you celebrate your businesses birthday? Some people let it slip by unmentioned and others have giveaways!
At C Squared we are giving away a free one hour consultation to everyone who contacts us via the Blog.
If you refer us to someone else, they get the free consultation too - and you will get your first hour of Virtual Assistance for free!
Happy Birthday to us - we hope you enjoy the presents :)
Chris
How do you celebrate your businesses birthday? Some people let it slip by unmentioned and others have giveaways!
At C Squared we are giving away a free one hour consultation to everyone who contacts us via the Blog.
If you refer us to someone else, they get the free consultation too - and you will get your first hour of Virtual Assistance for free!
Happy Birthday to us - we hope you enjoy the presents :)
Wednesday, 28 September 2011
Are you kicking goals in your business?
It's AFL Grand Final Week here in Melbourne. It's a huge week for footy fans. We've had the Brownlow Medal Night which is the competitions televised Best and Fairest awards. The winner this year has worked hard for his team all year, trying his best week in and week out to help them make the Grand Final this coming weekend.
Later in the week will be the Grand Final Parade where players from both teams will be driven through the city streets and fans will come out in force to cheer them on.
How is your business going? Are you kicking goals? Are you playing at your best all the time to make your business the Best and Fairest? Is there legion of fans waiting to cheer you on in your own parade? Are you alive with excitement about your business?
Put a winning team in place and outsource to your team members to help your business get to the top of the ladder. What team members do you need?
A Coach perhaps? Business coaches can be really helpful to set you on a winning path.
A Virtual Assistant? To help you with the behind the scenes tasks designed to keep your business on the ball.
A Bookkeeper? To make sure you are ahead of the game and always know what the score is.
Until next time, I hope you have an awesome Grand Final Week - may the best team win!
Cheers,
Chris
Friday, 23 September 2011
How elegant is your business?
There's a lady who does her grocery shopping at the same supermarket as me and I'm always struck by how elegant and well dressed she is every time I see her. But I've discovered a secret about her.
She would have to be in her 70's and she is tall and slim and always dressed in a classy skirt and jacket and without fail wears stockings and a classic pair of pumps. Her hair is always perfect and she just oozes class.
Last week I happened to park my car near hers and this is when I learnt her secret - she has a pair of flat, ugly shoes that she wears to drive her car! She kicked off her lovely heels and threw on these old shoes to drive home. The elegant and classy lady that I admire from afar has a little secret to keep her feeling awesome.
So how elegant is your business? Do your customers see a polished business? What little secrets do you hide away to make things seem classy? Do you have an awesome web designer who has made your website look slick? Do you have someone to put out an amazing blog or newsletter on your behalf?
Outsource your flat, ugly tasks to someone who will make them awesome so that you can concentrate on the side of your business that impresses your clients the most.
Make your customer service elegant and hide away the ugly parts of your business where the customers wont see and get someone else to do the dirty work!
Your clients will see a classy and elegant business and be so impressed that they'll not only keep coming back, but they'll also tell their friends how good you are.
Have a great weekend
Chris
http://www.c2admin.com.au/
She would have to be in her 70's and she is tall and slim and always dressed in a classy skirt and jacket and without fail wears stockings and a classic pair of pumps. Her hair is always perfect and she just oozes class.
Last week I happened to park my car near hers and this is when I learnt her secret - she has a pair of flat, ugly shoes that she wears to drive her car! She kicked off her lovely heels and threw on these old shoes to drive home. The elegant and classy lady that I admire from afar has a little secret to keep her feeling awesome.
So how elegant is your business? Do your customers see a polished business? What little secrets do you hide away to make things seem classy? Do you have an awesome web designer who has made your website look slick? Do you have someone to put out an amazing blog or newsletter on your behalf?
Outsource your flat, ugly tasks to someone who will make them awesome so that you can concentrate on the side of your business that impresses your clients the most.
Make your customer service elegant and hide away the ugly parts of your business where the customers wont see and get someone else to do the dirty work!
Your clients will see a classy and elegant business and be so impressed that they'll not only keep coming back, but they'll also tell their friends how good you are.
Have a great weekend
Chris
http://www.c2admin.com.au/
Wednesday, 21 September 2011
Look After Yourself and Your Business
I'm soo excited!! I'm about to do something I don't do very often at all. I am about to look after myself!!
I know - sounds crazy right? As a wife of one and mother of four, I seem to be very good at looking after everyone else and simply forgetting about myself.
Well, shortly I will be opening the front door of my own house to a Massage Therapist from the wonderful Ripple Massage and Beauty and spoiling myself with a gorgeous one and a half hour Frangipani Massage.
Do you look after yourself? It's so important to remember to look after yourself. It could be as luxurious as a gorgeous massage or a weekend away, or as simple as outsourcing some of your work so that you can forget about the stress for a while!
At a recent networking event, I was introducing the concept of a VA to some people I met and I was lucky enough that two people were there who use a VA. They made some great comments about how their VA's look after them: "At first I didn't really know how to use a VA, and then once I got one, I don't know what I did without them!" said one person.
The next person answered (with soo much enthusiasm) "I KNOW!! At first I just gave my VA some of the simple stuff - now I give her EVERYTHING - especially the boring stuff that I hate to do myself... and she just does it for me! I'd be lost without her - she's become an essential part of my business."
These people know how to look after themselves and their business every day!
I hope you remember to look after yourself - if not with a VA from C Squared Virtual Admin, then give my friends at Ripple Massage a call and tell them that their VA sent them.
Till next time,
Chris
I know - sounds crazy right? As a wife of one and mother of four, I seem to be very good at looking after everyone else and simply forgetting about myself.
Well, shortly I will be opening the front door of my own house to a Massage Therapist from the wonderful Ripple Massage and Beauty and spoiling myself with a gorgeous one and a half hour Frangipani Massage.
Do you look after yourself? It's so important to remember to look after yourself. It could be as luxurious as a gorgeous massage or a weekend away, or as simple as outsourcing some of your work so that you can forget about the stress for a while!
At a recent networking event, I was introducing the concept of a VA to some people I met and I was lucky enough that two people were there who use a VA. They made some great comments about how their VA's look after them: "At first I didn't really know how to use a VA, and then once I got one, I don't know what I did without them!" said one person.
The next person answered (with soo much enthusiasm) "I KNOW!! At first I just gave my VA some of the simple stuff - now I give her EVERYTHING - especially the boring stuff that I hate to do myself... and she just does it for me! I'd be lost without her - she's become an essential part of my business."
These people know how to look after themselves and their business every day!
I hope you remember to look after yourself - if not with a VA from C Squared Virtual Admin, then give my friends at Ripple Massage a call and tell them that their VA sent them.
Till next time,
Chris
Thursday, 19 May 2011
Global VA Week
Yesterday six Melbourne Virtual Assistants (VAs) got together and celebrated the first ever Global VA Week with an actual catch up in person (as opposed to a Virtual Catch up). Each one of us are at different stages in our businesses and we each have a different niche. There were some who are just starting out in their business who have only been around since last year, some who have been in business for years and one lady who started her VA business back in the 1990's!!!! It was terrific to meet people in person and to listen to the more experienced business owners talk about their businesses.
Being a VA is a truly wonderful 'job' to have! I put the word job in italics because it's actually much much more than a job! It can really be whatever you want it to be from a part time job to a full time career. As with anything, it just depends on how much effort you want to put into it, how much committment you have and a clear sense of direction as to where you want it to go.
Most VAs are small business owners themselves and therefore have a thorough understanding of the needs and requirements that a small business has. VAs are therefore well placed to assist small businesses in running their businesses. Many VAs that I have met have in fact got their own VA to do their admin work so that they can focus on their clients. They know that as a fellow business owner, their VA will be able to help their own business to run smoothly.
While we were enjoying our lunch in a cafe in the Botanical Gardens in Melbourne, there were VAs catching up all over Australia. WA had a guest speaker and goodie bags, SA had a small but intimate luncheon as their catch up, NSW caught up over a cuppa and Qld had a 'virtual catch up' via an online conference room. And I understand that while we slept, VAs in the US and UK were having their own celebrations.
But the main idea was to celebrate being a Virtual Assistant - what a truly interesting and diverse industry it is. Personally, I had a great time - I love being a VA and a celebration was long overdue.
Enjoying what you do is so important - what's the old saying? "Love your job and you'll never work a day in your life"
See you next time,
Chris
Being a VA is a truly wonderful 'job' to have! I put the word job in italics because it's actually much much more than a job! It can really be whatever you want it to be from a part time job to a full time career. As with anything, it just depends on how much effort you want to put into it, how much committment you have and a clear sense of direction as to where you want it to go.
Most VAs are small business owners themselves and therefore have a thorough understanding of the needs and requirements that a small business has. VAs are therefore well placed to assist small businesses in running their businesses. Many VAs that I have met have in fact got their own VA to do their admin work so that they can focus on their clients. They know that as a fellow business owner, their VA will be able to help their own business to run smoothly.
While we were enjoying our lunch in a cafe in the Botanical Gardens in Melbourne, there were VAs catching up all over Australia. WA had a guest speaker and goodie bags, SA had a small but intimate luncheon as their catch up, NSW caught up over a cuppa and Qld had a 'virtual catch up' via an online conference room. And I understand that while we slept, VAs in the US and UK were having their own celebrations.
But the main idea was to celebrate being a Virtual Assistant - what a truly interesting and diverse industry it is. Personally, I had a great time - I love being a VA and a celebration was long overdue.
Enjoying what you do is so important - what's the old saying? "Love your job and you'll never work a day in your life"
See you next time,
Chris
Wednesday, 20 April 2011
A non-amusing musing....
Well, today's musing is seriously not too amusing at all!
Today I decided to practice what I preach and make sure I took some time out to look after my work/life balance and go for a walk! I've had a sore knee for some mysterious reason for about a week and I decided it's because I tend to sit in front of my computer all day and don't get enough exercise! You know - use it or lose it! I think my muscles are turning to mush because I'm not exercising and the more I don't use them, the mushier they will get until I will be a big spongy ball of mush! So, off I went, envelope in hand to post a letter, hardly expecting to even raise a sweat - just to get the old muscles moving!
I figured that seeing as I haven't done much exercise at all for the last six months, I should start with a few short walks before I get back into anything more serious. As I was only going to the post office round the corner, I just went as I was - wearing my lovely new black leather boots (mistake No1 - not putting on runners...) It had been raining in the morning, but there was a gap in the clouds, so I took off just as I was (mistake No 2 - not taking an umbrella...)
Anyway, there I was enjoying the autumn weather - looking at all the pretty autumn leaves as they fluttered to the ground (mistake No 3 - not watching where I was walking...) and BANG, I slipped!! Down I went, like a sack of potatoes! My right hip took most of the impact! Of course this happened right in the middle of the road, so I had to get myself up and get off the road.
I'm not actually sure what exactly happened, one minute I was walking along and the next I was sitting in the middle of the road. I think that perhaps I stood on one of the lovely (but slippery) autumn leaves on the road, my boot slipped, the dickie knee collapsed from under me and down I went! What a comedy of errors.
It hurt, but there was nothing else for me to do but get up, keep going, post my letter and then turn around and head back to the office. Of course, on the way back it started to rain again, so there I was, getting soaked through and trying to limp on both legs (which is actually very tricky!) I must have looked quite strange lumbering along in the rain.
Do you know the really funny thing though, I'm actually glad I went out for that walk, even though I now have a sore knee, a sore hip and a sore wrist! At least I feel alive, not mushy and the fresh air did my brain a world of good!
I might have tomorrow off from taking a walk depending on how sore my hip is, but I'm not going to stop looking after my work/life balance - and getting some form of fitness is at the top of my list! I'll just make sure I'm dressed appropriately and watch where I'm going next time!
Today I decided to practice what I preach and make sure I took some time out to look after my work/life balance and go for a walk! I've had a sore knee for some mysterious reason for about a week and I decided it's because I tend to sit in front of my computer all day and don't get enough exercise! You know - use it or lose it! I think my muscles are turning to mush because I'm not exercising and the more I don't use them, the mushier they will get until I will be a big spongy ball of mush! So, off I went, envelope in hand to post a letter, hardly expecting to even raise a sweat - just to get the old muscles moving!
I figured that seeing as I haven't done much exercise at all for the last six months, I should start with a few short walks before I get back into anything more serious. As I was only going to the post office round the corner, I just went as I was - wearing my lovely new black leather boots (mistake No1 - not putting on runners...) It had been raining in the morning, but there was a gap in the clouds, so I took off just as I was (mistake No 2 - not taking an umbrella...)
Anyway, there I was enjoying the autumn weather - looking at all the pretty autumn leaves as they fluttered to the ground (mistake No 3 - not watching where I was walking...) and BANG, I slipped!! Down I went, like a sack of potatoes! My right hip took most of the impact! Of course this happened right in the middle of the road, so I had to get myself up and get off the road.
I'm not actually sure what exactly happened, one minute I was walking along and the next I was sitting in the middle of the road. I think that perhaps I stood on one of the lovely (but slippery) autumn leaves on the road, my boot slipped, the dickie knee collapsed from under me and down I went! What a comedy of errors.
It hurt, but there was nothing else for me to do but get up, keep going, post my letter and then turn around and head back to the office. Of course, on the way back it started to rain again, so there I was, getting soaked through and trying to limp on both legs (which is actually very tricky!) I must have looked quite strange lumbering along in the rain.
Do you know the really funny thing though, I'm actually glad I went out for that walk, even though I now have a sore knee, a sore hip and a sore wrist! At least I feel alive, not mushy and the fresh air did my brain a world of good!
I might have tomorrow off from taking a walk depending on how sore my hip is, but I'm not going to stop looking after my work/life balance - and getting some form of fitness is at the top of my list! I'll just make sure I'm dressed appropriately and watch where I'm going next time!
Monday, 18 April 2011
Expect the unexpected
Good Monday morning to all!
I have to go out to see a client today and before I leave, I need to finish revising my To Do list. I had made my list on Friday afternoon before leaving the office and then at 4:30pm, the unexpected happened! A call from a client needing me to come in to their office and help them out.
Which made me remember one of the most important things about having a To Do List - always anticipate those unexpected events which will throw your carefully laid plans into turmoil. Because no matter how well you plan your day something always seems to happen to change the shape of it. In fact, if I ever plan a day out and it goes the way I planned, then I'm usually completely thrown. The unexpected for me is when things go according to plan!
A great way to plan for the unexpected is to realise that things will happen which you couldn't predict and allow extra time in your day for that. So for example, if you have an 8 hour working day and you have 8 x 1 hour tasks to do (just to make it simple), then whatever you do, DONT put all them on your task list for today! Because as sure as you do, the phone will ring, someone will send an urgent email, that easy task will require extra research and before you know it, you've only ticked off five things.
So plan carefully, be REALISTIC in what you can achieve in a day and you will save yourself a headache... and you'll tick off everything on your list. And when things do change, don't beat yourself up about it, just have a look at your next few days and make new plans.
I must dash - have a great Monday and see you next time.
I have to go out to see a client today and before I leave, I need to finish revising my To Do list. I had made my list on Friday afternoon before leaving the office and then at 4:30pm, the unexpected happened! A call from a client needing me to come in to their office and help them out.
Which made me remember one of the most important things about having a To Do List - always anticipate those unexpected events which will throw your carefully laid plans into turmoil. Because no matter how well you plan your day something always seems to happen to change the shape of it. In fact, if I ever plan a day out and it goes the way I planned, then I'm usually completely thrown. The unexpected for me is when things go according to plan!
A great way to plan for the unexpected is to realise that things will happen which you couldn't predict and allow extra time in your day for that. So for example, if you have an 8 hour working day and you have 8 x 1 hour tasks to do (just to make it simple), then whatever you do, DONT put all them on your task list for today! Because as sure as you do, the phone will ring, someone will send an urgent email, that easy task will require extra research and before you know it, you've only ticked off five things.
So plan carefully, be REALISTIC in what you can achieve in a day and you will save yourself a headache... and you'll tick off everything on your list. And when things do change, don't beat yourself up about it, just have a look at your next few days and make new plans.
I must dash - have a great Monday and see you next time.
Friday, 15 April 2011
A wedding
Yesterday, my friends daughter got married. I went along to the church ceremony for a 'sticky beak' - you've just gotta love a wedding!! She made a spectacularly beautiful bride and her three sisters looked absolutely stunning in their bridesmaids dresses. I've never seen my friend so happy and so excited as she arrived at the church before her daughter.
During the service, the priest naturally enough talked about love and he said that in 20, 30, 50 years time they will be married to each other for a different reason than the reason they were getting married today. What he meant by that was that their love and respect for each other would grow and change over the years, as the different events in their lives would shape their feelings for each other. It was a lovely message.
It got me to thinking about how you go about achieveing that and part of it would have to come down to time management. That may sound a bit simplistic and to be honest it probably is, but when you look at it, there's some truth in it!
It's really all about work/life balance. Let's face it, if you spend too much time at work, you're not going to be spending time together and over time you can easily drift apart. If you have good time management techniques at work, then you can get out of there on time and spend time where you really want to be - together.
Planning is the key to great time management and a planning a wedding is a great preparation for your life ahead. You have to plan and prepare a huge range of people and events: from the bridesmaids and groomsmen; the church and priest; the guest list; invitations; the reception centre, including table settings, music, food choices, colour scheme (will it match the colour scheme of your wedding party); the cars; who will look after the presents; thank you notes; the honeymoon; not to mention the hardest thing of all - the seating arrangements at the reception!... and the list goes on!
If you can plan a wedding, then making a plan for your day at work will be a piece of (wedding) cake. When you plan your day at work, make sure you take into account interruptions which may occur. If you have a day of meetings, only put a couple of things on your To Do List. Be realistic about what you can achieve in a day and dont stress about what cant be done, but plan to do it another day. Then go home and enjoy yourself, safe in the knowledge that because of your great planning, everything will get done.
Have a good weekend with your loved one and dont stress about Monday!
During the service, the priest naturally enough talked about love and he said that in 20, 30, 50 years time they will be married to each other for a different reason than the reason they were getting married today. What he meant by that was that their love and respect for each other would grow and change over the years, as the different events in their lives would shape their feelings for each other. It was a lovely message.
It got me to thinking about how you go about achieveing that and part of it would have to come down to time management. That may sound a bit simplistic and to be honest it probably is, but when you look at it, there's some truth in it!
It's really all about work/life balance. Let's face it, if you spend too much time at work, you're not going to be spending time together and over time you can easily drift apart. If you have good time management techniques at work, then you can get out of there on time and spend time where you really want to be - together.
Planning is the key to great time management and a planning a wedding is a great preparation for your life ahead. You have to plan and prepare a huge range of people and events: from the bridesmaids and groomsmen; the church and priest; the guest list; invitations; the reception centre, including table settings, music, food choices, colour scheme (will it match the colour scheme of your wedding party); the cars; who will look after the presents; thank you notes; the honeymoon; not to mention the hardest thing of all - the seating arrangements at the reception!... and the list goes on!
If you can plan a wedding, then making a plan for your day at work will be a piece of (wedding) cake. When you plan your day at work, make sure you take into account interruptions which may occur. If you have a day of meetings, only put a couple of things on your To Do List. Be realistic about what you can achieve in a day and dont stress about what cant be done, but plan to do it another day. Then go home and enjoy yourself, safe in the knowledge that because of your great planning, everything will get done.
Have a good weekend with your loved one and dont stress about Monday!
Wednesday, 13 April 2011
How do you manage your interruptions?
Did you know that the average person gets 1 interruption every 8 minutes, or approximately 7 an hour, or 50-60 per day! The average interruption takes 5 minutes, totalling about 4 hours or 50% of the average workday. 80% of those interruptions are typically rated as "little value" or "no Value" creating approximately 3 hours of wasted time per day or 690 wasted hours (or around 86 working days) per year!
These interruptions can come in the form of the phone ringing, an email arriving in your inbox, or someone popping in to your workspace to talk or ask a question. Of course, there are many other things which can interrupt your day, but these are the three most common.
If you're trying to finish something important, turn on your voicemail, you can let technology be your friend and take a message for you - just make sure you get back to the caller as soon as you're finished your task.
You can put a sign on your office door, or at your workspace explaining that you're busy - maybe give them a time to come back and talk to you - you know "Genius at Work.. I'll be free at 11:30am". I once met a lady who would put on a really daggy, colourful, flowery hat that she had bought at an op-shop and all her staff knew that if she was wearing the hat, then she was working on something important and they should come back later!! She said it worked brilliantly! You dont have to go as far as buying a silly hat, just find something that works for you.
You should always have your email notifications turned off so that you're not distracted by them arriving. Only check your inbox three or four times a day and handle each email once, either responding immediately or tasking for later.
Have a great day and feel free to email me with any questions on info@c2admin.com.au. And if I dont answer your email straight away - don't take it personally, it probably just means I'm working on my next blog :)
These interruptions can come in the form of the phone ringing, an email arriving in your inbox, or someone popping in to your workspace to talk or ask a question. Of course, there are many other things which can interrupt your day, but these are the three most common.
If you're trying to finish something important, turn on your voicemail, you can let technology be your friend and take a message for you - just make sure you get back to the caller as soon as you're finished your task.
You can put a sign on your office door, or at your workspace explaining that you're busy - maybe give them a time to come back and talk to you - you know "Genius at Work.. I'll be free at 11:30am". I once met a lady who would put on a really daggy, colourful, flowery hat that she had bought at an op-shop and all her staff knew that if she was wearing the hat, then she was working on something important and they should come back later!! She said it worked brilliantly! You dont have to go as far as buying a silly hat, just find something that works for you.
You should always have your email notifications turned off so that you're not distracted by them arriving. Only check your inbox three or four times a day and handle each email once, either responding immediately or tasking for later.
Have a great day and feel free to email me with any questions on info@c2admin.com.au. And if I dont answer your email straight away - don't take it personally, it probably just means I'm working on my next blog :)
Monday, 11 April 2011
It's all in the mind... a poem by anonymous
If you're having any challenges in your business or your personal life, maybe this inspirational poem will help you keep on going We've had this poem hanging in the bathroom for years - it's a favourite of my husbands!
If you think you are beaten, you are
If you think you dare not, you don't
If you like to win, but don't think you can
It's almost certain you won't.
If you think you'll lose, you've lost
For out in the world you'll find
Success begins with a fellow's will
It's all in the state of mind.
If you think you are outclassed, you are
You've got to think high to rise
You've got to be sure of yourself before
You can ever win a prize.
Life's battles don't always go
To the stronger or faster man
But sooner or later the man who wins
Is the man who thinks he can.
Have a great week :)
If you think you are beaten, you are
If you think you dare not, you don't
If you like to win, but don't think you can
It's almost certain you won't.
If you think you'll lose, you've lost
For out in the world you'll find
Success begins with a fellow's will
It's all in the state of mind.
If you think you are outclassed, you are
You've got to think high to rise
You've got to be sure of yourself before
You can ever win a prize.
Life's battles don't always go
To the stronger or faster man
But sooner or later the man who wins
Is the man who thinks he can.
Have a great week :)
Thursday, 7 April 2011
Welcome to my first Blog!
I have decided to take the plunge and start blogging... feel free to wish me luck! :)
I welcome you to visit my website to see what I'm about and to leave any comments as to what you would like to know regarding administration in the workplace, the Virtual Assistant industry and my favourite thing in the world - time management!
Here's my first time management tip - every day before you leave work, have a look at what you have scheduled for the next day - pre-planning is the key to being organised before you even walk in to your office!! You'll come in and know what it is you need to do for the day and BANG! you're straight into it and on your way to a productive day.
My day tomorrow is starting with a meeting, followed by some (boring but necessary) bookwork, before working on a presentation I will be doing next month. Preparation and planning! Woo hoo - almost cant wait to get out of bed and I'm not even in it yet!
Have a good night - see you again soon.
oh - and feel free to visit my website at : http://www.c2admin.com.au/
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